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      <image:title>THE WORDS - From Overwatch to Oversight: Words for the MicroManaged - Why Leaders Should Encourage Employee Autonomy</image:title>
      <image:caption>Why Leaders Should Encourage Employee Autonomy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/d5a63fc7-155a-42b5-96dd-d0cb354e187e/Beyond+the+hammer.jpg</image:loc>
      <image:title>THE WORDS - From Overwatch to Oversight: Words for the MicroManaged - Beyond the Hammer: A Fresh Approach to Leadership, Culture, and Building High Performance Teams</image:title>
      <image:caption>Beyond the Hammer: A Fresh Approach to Leadership, Culture, and Building High Performance Teams</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kimberlykleimanlee.com/thewords/holding-a-slacking-colleague-accountable</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-10-03</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb4aa928-589d-43cd-a57f-45bab2944349/At-a-loss-for-words.png</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6f5c1017-9d25-42ac-a510-9bbd710df753/say-the-wrong-thing.png</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/54da740b-d2d8-4a2a-a04a-dc55205a7aee/say-the-better-thing.png</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1725572421279-826WU15WFF8906J7KER7/passive-project-partners.png</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/d2bcd8ff-dee9-4af3-a5e6-87f8b714b129/Jess-Boss.jpg</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive - “Gain a verbal response from not only the person in question but from your entire team to ensure they understand what’s expected of them and why their work is important A) to the organization B) to the team and C) to each other. Remember that as a leader, your role isn’t to do all the work yourself but to set the conditions for your people to optimize their potential.”</image:title>
      <image:caption>Jeff Boss, author, Navigating Chaos: How To Find Certainty In Uncertain Situations</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/aa757b1f-7d1e-4311-8bae-13df2e75ae59/Alyse-Maguire.jpg</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive - “I’m a big fan of ‘I’ statements, such as I’m really swamped with this assignment Ted gave us this week, do you know when you’ll have time to start on it?’ or ‘I’m worried we won’t get this proposal out in time if we both don’t work on it today.’ This underutilized communication strategy always makes your comments feel less confrontational and more ‘I need you, how can we fix this together?’”</image:title>
      <image:caption>Alyse Maguire, freelance writer, editor, and content consultant</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/f4fa5b4d-85cb-4f0c-a9ad-e71f7adf1ae5/Elizabeth-Harrin.jpg</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive - “…expect them (and everyone else on the team) to report publicly on progress during team meetings. If they haven’t done a task, they need to be saying that in front of everyone. Sometimes, the public commitment to doing a task and the public confession that it hasn’t been done, especially if everyone else is reporting real progress, can be enough to tweak someone’s attitude so the work gets done.”</image:title>
      <image:caption>Elizabeth Harrin, author, Managing Multiple Projects</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1725572694576-8FRQQUN5ONTXEWR26SSW/difficult-conversations-dont-have-to-be-difficult.png</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive - Difficult Conversations Don't Have to Be Difficult: A Simple, Smart Way to Make Your Relationships and Team Better</image:title>
      <image:caption>Difficult Conversations Don't Have to Be Difficult: A Simple, Smart Way to Make Your Relationships and Team Better</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1725572684039-GNPQWRDA84JKLY0YN2S8/when-youre-stuck-working-with-a-slacker.png</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive - When You’re Stuck Working with a Slacker</image:title>
      <image:caption>When You’re Stuck Working with a Slacker</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1725572684462-XG3GIXORPMBMJNGHLW2U/how-to-confront-colleague-whos-not-pulling-their-weight.png</image:loc>
      <image:title>THE WORDS - When Project Partners are Passive - How do you Confront a Colleague Who’s not Pulling their Weight</image:title>
      <image:caption>manager tip: and tip for all- how do you confront a colleague who’s not pulling their weight and it impacts you, your team, other teams</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kimberlykleimanlee.com/thewords/remote-realities-success-with-remote-working</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-09-05</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb4aa928-589d-43cd-a57f-45bab2944349/At-a-loss-for-words.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6f5c1017-9d25-42ac-a510-9bbd710df753/say-the-wrong-thing.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/54da740b-d2d8-4a2a-a04a-dc55205a7aee/say-the-better-thing.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1724336656281-5ELH59VOFSJEM6QDYUHS/Micromanagement.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/f5bbe5a3-4038-4ec1-9cc7-da5130132561/Megan-Tatum.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working - “These remote micromanagers bombard staff with constant check-ins and calls, unnecessary Zoom meetings or overly detailed instructions. And experts say it’s doing significant damage to their employees. Remote workers who feel micromanaged by their boss are less engaged, less motivated and less capable than ever before.”</image:title>
      <image:caption>Megan Tatum, freelance journalist, Wired UK &amp; BBC</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/c3e2bf38-ccfc-41c6-973b-3b804f0376c2/Cara-McCarty.jpg</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working - “Do more with data. Understand what you want to measure and send out micro pulses to your employee group consistently (weekly, biweekly, monthly, etc.) or measure during one-on-one meetings. I would recommend measuring the dimensions of utilization, productivity, engagement and impact.”</image:title>
      <image:caption>Cara McCarty, founder &amp; CEO, Betterleave</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/f6cb9526-c8da-45e6-84bc-bb9a64f6e250/Jennifer-Stine.jpg</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working - “As a remote manager, you set the team’s culture, both with your words and actions. Make sure you say explicitly what you expect from others, and then live by this. Asking for and modeling communication, collaboration, meeting attendance, and on time delivery are key if you expect these from your team.”</image:title>
      <image:caption>Jennifer Stine, president and co-founder, Academic Leadership Group</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1724336884776-5SXMTSEK3BUHD7CL8AVO/Remote-helicopter+bosses-who-stunt-worker-resilience.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working - The remote 'helicopter bosses' who stunt worker resilience</image:title>
      <image:caption>The remote 'helicopter bosses' who stunt worker resilience</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1724336884675-XF4FMGQ6X87K4T412D5P/Managing-made-simple.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working - The keys to a high performing remote team</image:title>
      <image:caption>The keys to a high performing remote team, with Justin Benson, CEO of the Bara Agency</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1724336883100-FIL7CAIGP50FY0PHRSTY/Great-remote-managers.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working - What Great Remote Managers Do Differently</image:title>
      <image:caption>What Great Remote Managers Do Differently</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1724336883466-DUADBO5AEC51F5VT96TB/Long-distance-leaderr.png</image:loc>
      <image:title>THE WORDS - Remote Realities: Success with Remote Working - The Long-Distance Leader: Rules for Remarkable Remote Leadership</image:title>
      <image:caption>The Long-Distance Leader: Rules for Remarkable Remote Leadership</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kimberlykleimanlee.com/thewords/when-work-attire-doesnt-work</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-08-22</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb4aa928-589d-43cd-a57f-45bab2944349/At-a-loss-for-words.png</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6f5c1017-9d25-42ac-a510-9bbd710df753/say-the-wrong-thing.png</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/54da740b-d2d8-4a2a-a04a-dc55205a7aee/say-the-better-thing.png</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1723775494649-CLBC945QU969IQ0KFMDT/office-attire.png</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/bf0ba624-828b-4ca0-9873-624752f72eaa/Kirstie-Mitchell.jpg</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work - “If you’re close with someone younger than you who you believe is pushing workwear boundaries, you can start by simply engaging in a judgment-free conversation with them about their fashion choices. It’s OK to be curious and ask questions — you might learn something about them and style! And if you’re not satisfied with the response and feel close enough to the person to go further, you can always ask them, ‘How do you want to be perceived?’ and see if that opens up a conversation about how they present themselves.”</image:title>
      <image:caption>Kirstie Mitchell, career advice expert, Careers by Kirstie</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1693a786-8f38-4879-9d98-36e650bfeb37/Ritu-Bhasin.jpg</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work - “If you’re worried that doing away with dress codes will cause employees to take it too far (they’ll show up in pajamas), know this: the slippery slope argument strikes at inclusion. You need to trust that your employees will exercise good judgment and, if and when a few don’t, have one-on-one conversations with them instead of closing the door to belonging for everyone.”</image:title>
      <image:caption>Ritu Bhasin, author, The Authenticity Principle</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/c132d823-6447-4fd5-87db-72f3ec2af06b/Adam-Mellor.jpg</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work - “Whatever your dress code is, you need to communicate it in a simple and effective manner. I live by the rule that simple is always better. Simple will create simplicity, while complicated promotes complicated. Every company and industry is different. When creating your standards, keep simplicity in mind, what is important to the company, and what is important to the employee.”</image:title>
      <image:caption>Adam Mellor, human resources council, Forbes</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1723775785727-NDFO9O3ALCC20L53961N/Gen-Z-Work-Attire.png</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work - Crop Tops in the Boardroom? Here’s Why Gen Z Is Challenging Traditional Work Attire</image:title>
      <image:caption>Crop Tops in the Boardroom? Here’s Why Gen Z Is Challenging Traditional Work Attire</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1723775784959-9XVVSFWKCW3J1ZGYBQZG/Company-Dress-Code.png</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work - Why It’s Time to Change Your Company’s Dress Code</image:title>
      <image:caption>Why It’s Time to Change Your Company’s Dress Code</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1723775784874-R5J8NKKHQZHB7VKSJTVY/Workplace-Dress-Code.png</image:loc>
      <image:title>THE WORDS - When Work Attire Doesn’t Work - What Should I Wear? The Ultimate Guide to Workplace Dress Codes</image:title>
      <image:caption>What Should I Wear? The Ultimate Guide to Workplace Dress Codes</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kimberlykleimanlee.com/thewords/finding-focus-amidst-constant-interruptions</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-08-16</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb4aa928-589d-43cd-a57f-45bab2944349/At-a-loss-for-words.png</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6f5c1017-9d25-42ac-a510-9bbd710df753/say-the-wrong-thing.png</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/54da740b-d2d8-4a2a-a04a-dc55205a7aee/say-the-better-thing.png</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1723139099337-E1QFPN7HQ0HIS0C4RT3T/constant-interruptions.png</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/d24000c5-209f-41fa-9f3b-507f44706969/Gloria-Mark.jpg</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions - [Re a study on the cost of interrupted work] “We found about 82% of all interrupted work is resumed on the same day. But here’s the bad news — it takes an average of 23 minutes and 15 seconds to get back to the task.”</image:title>
      <image:caption>Gloria Mark, professor, Dept of Informatics - UCI; co-author: The Cost of Interrupted Work: More Speed and Stress</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/36671533-bf38-4e60-b7d1-f9728bf8ba01/Cal-Newport.jpg</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions - “To produce at your peak level you need to work for extended periods with full concentration on a single task free from distraction. Put another way, the type of work that optimizes your performance is deep work.”</image:title>
      <image:caption>Cal Newport, author, Deep Work: Rules for Focused Success in a Distracted World</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc3dbea9-7f63-45d7-a2f9-656d22540340/Steve-Glaveski.jpg</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions - “Try using a signaling mechanism to let your team know that you’re in the zone (or trying to get there) and that they shouldn’t disturb you unless it’s legitimately urgent. This could be as simple as a pair of headphones.”</image:title>
      <image:caption>Steve Glaveski, author, Time Rich: Do Your Best Work, Live Your Best Life</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1723139319794-0IPP1UUEQE3UO0299GPM/a-plan-for-managing-constant-interruptions-at-work.png</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions - How to avoid interruptions at work to make the most of your day</image:title>
      <image:caption>How to avoid interruptions at work to make the most of your day</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1723139319073-20DN8653JX55WSWULB1E/Attention-Span-Finding-Fighting-Distraction.png</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions - Attention Span: A Groundbreaking Way to Restore Balance, Happiness and Productivity</image:title>
      <image:caption>Attention Span: A Groundbreaking Way to Restore Balance, Happiness and Productivity</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1723139318821-MF58HJT37AAQWAEHHVO8/how-to-avoid-interruptions-at-work.png</image:loc>
      <image:title>THE WORDS - Finding Focus Amidst Constant Interruptions - A Plan for Managing (Constant) Interruptions at Work</image:title>
      <image:caption>A Plan for Managing (Constant) Interruptions at Work</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kimberlykleimanlee.com/thewords/intergenerational-workplaces</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-08-08</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb4aa928-589d-43cd-a57f-45bab2944349/At-a-loss-for-words.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6f5c1017-9d25-42ac-a510-9bbd710df753/say-the-wrong-thing.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps</image:title>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/54da740b-d2d8-4a2a-a04a-dc55205a7aee/say-the-better-thing.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1721352347093-RZSWMERH2SYWOWVYJKO8/Gloria-Steiem.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/765f04a5-a8ce-4e4f-a08a-21c5e8521419/Marci-Alboher.jpg</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps - “We’re seeing younger workers go digital nomad or taking early-career pauses, mid-career folks returning to school to re-skill, parents taking breaks, and people of all ages juggling care responsibilities. People are abandoning retirement to pursue encore careers that combine purpose, passion, and a paycheck. So it results in workplaces with a combination of people of all stages needing to partner, support each other, and collaborate with whomever is nearby—across a lot of lines of difference, including age.”</image:title>
      <image:caption>Marci Alboher, vice president, CoGenerate</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1f8b754a-571d-44f6-9272-91a1e159e9e0/Audrey-Khusid.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps - “When individuals who entered the workforce before email can collaborate smoothly with those who were raised on memes and selfies, your business can bring more widely appealing products to market, craft compelling marketing campaigns to touch millions, and win love for your brand across the generational spectrum.”</image:title>
      <image:caption>Andrey Khusid, founder &amp; CEO, Miro</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/7b9dc5b9-1ae7-419f-a4fe-fe86991ec8d4/Michael-Shribman.jpg</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps - “You can spark intergenerational dialogue through regular team meetings, workshops and mentoring programs. Create a culture where employees feel comfortable sharing their thoughts and ideas, regardless of age. This open communication can bridge generational gaps and promote a sense of inclusivity.”</image:title>
      <image:caption>Michael Shribman, founder &amp; president, APS Global Partners</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1721352586081-JQPT0WGXB3CUZMJF91QN/Gen-Zers-Open-Letter-to-his-future-employees.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps - Dear CEOs: A Gen Zer’s Open Letter to His Future Employers</image:title>
      <image:caption>Dear CEOs: A Gen Zer’s Open Letter to His Future Employers</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1721352585567-AO5LYLZEPERAXT3Q9CYP/Gentelligence.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps - Gentelligence: The Revolutionary Approach to Leading an Intergenerational Workforce</image:title>
      <image:caption>Gentelligence: The Revolutionary Approach to Leading an Intergenerational Workforce</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1721352584406-EXHOCDGWGB2400WQKXRP/Multigenerational-workforce.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps - Navigating the Multigenerational Workplace | Leah Georges | TEDxCreightonU</image:title>
      <image:caption>Navigating the Multigenerational Workplace | Leah Georges | TEDxCreightonU</image:caption>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1721352584770-7NVR46WRN5HS1OAR6O77/Manager-tips-for-multigenerational-workforce.png</image:loc>
      <image:title>THE WORDS - Helping Employees Calm Generational Gaps - Managing Tips for a Multigenerational Workforce: From Baby Boomers to Gen Z</image:title>
      <image:caption>Managing Tips for a Multigenerational Workforce: From Baby Boomers to Gen Z</image:caption>
    </image:image>
  </url>
  <url>
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    <lastmod>2024-08-08</lastmod>
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      <image:title>THE WORDS - Turning Gripes into Growth - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth</image:title>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6f5c1017-9d25-42ac-a510-9bbd710df753/say-the-wrong-thing.png</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth</image:title>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/54da740b-d2d8-4a2a-a04a-dc55205a7aee/say-the-better-thing.png</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1721152122119-LKIUVMHETTXW84SKWHJS/Jackie-Robinson.png</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/267acdfa-5962-46a9-b68c-abd79dd23423/Deborah-Grayson-Riegel.jpg</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth - “By talking to anyone, everyone, or even one person about another colleague who isn’t there to hear the feedback, provide his or her perspective, and engage in joint problem solving, you are undermining the benefits of an open, honest relationship and a feedback-rich culture.”</image:title>
      <image:caption>Deborah Grayson Riegel, instructor, Columbia Business School Executive Education; author, Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/ac44a397-6400-4115-afa3-ab134d2b012e/Paul-Zak.jpg</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth - “Compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.”</image:title>
      <image:caption>Paul J. Zak, founding director, Center for Neuroeconomic Studies at Claremont Graduate University; author, Trust Factor: The Science of Creating High-Performance Companies</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1721152247805-J2R1RIHA4YY4TGRDZ7VP/How-to-give-feedback.png</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth - How to Give Feedback: 5 Ways to Remain Constructive in Difficult Conversations</image:title>
      <image:caption>How to Give Feedback: 5 Ways to Remain Constructive in Difficult Conversations</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1721152247274-KU67Q32JH9IERITSGTYJ/Reality-based-leadership.png</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth - Reality-Based Leadership: Ditch the Drama, Restore Sanity to the Workplace, and Turn Excuses into Results</image:title>
      <image:caption>Reality-Based Leadership: Ditch the Drama, Restore Sanity to the Workplace, and Turn Excuses into Results</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1721152246768-96J9YXK3B2HRVNUO15IX/Stop-complaining-about-your-colleagues-behind-their-backs.png</image:loc>
      <image:title>THE WORDS - Turning Gripes into Growth - Stop Complaining About Your Colleagues Behind Their Backs</image:title>
      <image:caption>Stop Complaining About Your Colleagues Behind Their Backs</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kimberlykleimanlee.com/thewords/redirecting-a-new-hires-misguided-ambition</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-08-08</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb4aa928-589d-43cd-a57f-45bab2944349/At-a-loss-for-words.png</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6f5c1017-9d25-42ac-a510-9bbd710df753/say-the-wrong-thing.png</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/54da740b-d2d8-4a2a-a04a-dc55205a7aee/say-the-better-thing.png</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1720131103299-48YKMH6SXPOCMII0H7LT/good-fences-make-good-neighbors.png</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/758d0cc4-0af4-4b11-8ca4-fc48fcd3e491/Anne-Morris.jpg</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition - “In broad terms, undermining behavior essentially involves an employee either saying things or acting in a way that makes others question the professionalism, knowledge, abilities or work ethic of a manager, supervisor, team leader or any other person in a position of authority within the workplace.”</image:title>
      <image:caption>Anne Morris, managing director, DavidsonMorris Ltd</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/386e85da-9b06-418c-970f-2f17feeddc00/Paul-Keijzer.jpg</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition - “When an employee undermines your authority, you often end up thinking about the employee’s negative behavior and complaining about it to others. Some managers spend months fretting about difficult employees without ever giving them actual behavioral feedback in a straightforward manner.”</image:title>
      <image:caption>Paul Keijzer, CEO, The Talent Games</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/604721a3-f18b-4089-bea3-d4c404a7f558/Chuck-Wisner.jpg</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition - “In every interaction, we unconsciously decide how much power to grant others. In most organizations, the person at the top has the final say. Hierarchies create levels of accountability, but unhealthy power plays are detrimental to everyone’s performance. That’s why it’s important for you to understand the culture of authority on your team, and how the stories you tell yourself may play into those dynamics.”</image:title>
      <image:caption>Chuck Wisner, leadership coach; author, The Art of Conscious Conversations: Transforming How We Talk, Listen and Interact</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1720131267261-3IM3APPWY3T2MNRYF574/how-to-deal-with-employees-who-undermine-authority.png</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition - How To Deal With Employees Who Undermine Your Authority</image:title>
      <image:caption>How To Deal With Employees Who Undermine Your Authority</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1720131266182-NY9OILTO1F4IWGOMN0G0/facing-challenge-to-authority-as-a-manager.png</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition - Facing challenge to authority as a manager? Here’s how to tackle it in 5 easy ways</image:title>
      <image:caption>Facing challenge to authority as a manager? Here’s how to tackle it in 5 easy ways</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1720131266400-J9RP0SME1J8EDIHAA2VY/how-to-figure-out-power-dynamics-in-a-new-job.png</image:loc>
      <image:title>THE WORDS - Redirecting a New Hire's Misguided Ambition - How to Figure Out the Power Dynamics in a New Job</image:title>
      <image:caption>How to Figure Out the Power Dynamics in a New Job</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kimberlykleimanlee.com/thewords/saying-not-yet-to-a-rising-star</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-08-08</lastmod>
    <image:image>
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      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star</image:title>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6f5c1017-9d25-42ac-a510-9bbd710df753/say-the-wrong-thing.png</image:loc>
      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/54da740b-d2d8-4a2a-a04a-dc55205a7aee/say-the-better-thing.png</image:loc>
      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719510160543-GLRYV3Y4O01TGUS0YRMU/brene-brown.png</image:loc>
      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star</image:title>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/b18df6d2-4465-4967-9be9-7ed971d2f607/Joseph-Weintraub.jpg</image:loc>
      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star - “[Telling someone they didn’t get the promotion] is not the time for a development conversation. You want to avoid giving the person negative feedback about shortcomings or deficiencies — particularly feedback they’ve never heard before.”</image:title>
      <image:caption>Joseph Weintraub, professor of management, Babson College; coauthor, The Coaching Manager: Developing Top Talent in Business</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/ca249110-bb05-4c89-97a2-f95275e7924d/Mariah-Collins.jpg</image:loc>
      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star - “When it’s all said and done, make a point to circle back with the individual a week later — whether it is coffee or a quick meeting — to see how things are going. You may have committed to providing additional training and development opportunities or have information to provide on obtaining certifications. Even in the absence of those, it is a great time to reaffirm that the employee is a valuable team member.”</image:title>
      <image:caption>Mariah Collins, HR consultant, Axcet HR Solutions</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/ea6bbde2-d2ab-45cd-9457-d68415269dfa/Regina-Dyerly.jpg</image:loc>
      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star - “While it may feel like it is a nice gesture or will make the conversation easier by making statements like ‘You will get the next promotion’ or ‘I know a new position is opening up in a few months that you would be perfect for’ this is not a good path to take. Unless you are 100% certain this candidate will get these positions that do not currently exist, do not mention them. Unfulfilled promises will only erode trust and can result in employee turnover.”</image:title>
      <image:caption>Regina Dyerly, partner/COO, Vida HR</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719510342215-1L9KQJ5EYUV9DVYRK9R4/how-tp-tell-an-employee-they-didnt-get-the-promotion.png</image:loc>
      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star - How to Tell an Employee They Didn’t Get a Promotion</image:title>
      <image:caption>How to Tell an Employee They Didn’t Get a Promotion</image:caption>
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      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star - Difficult Conversations Don't Have to Be Difficult: A Simple, Smart Way to Make Your Relationships and Team Better</image:title>
      <image:caption>Difficult Conversations Don't Have to Be Difficult: A Simple, Smart Way to Make Your Relationships and Team Better</image:caption>
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      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star - How to Motivate a Top Performer — When You Can’t Promote Them</image:title>
      <image:caption>How to Motivate a Top Performer — When You Can’t Promote Them</image:caption>
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    <image:image>
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      <image:title>THE WORDS - Saying “Not Yet” to a Rising Star - Drive: The Surprising Truth About What Motivates Us</image:title>
      <image:caption>Drive: The Surprising Truth About What Motivates Us</image:caption>
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  </url>
  <url>
    <loc>https://www.kimberlykleimanlee.com/thewords/respectfully-recovering-from-pronoun-slip-ups</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-08-08</lastmod>
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      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups</image:title>
    </image:image>
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      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups</image:title>
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      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718920661689-4P7XXJCJ2XDTT3J6OFSY/share-similarities.png</image:loc>
      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/21862b44-83d9-418d-a507-4507a9cda512/lisa-kenny.jpg</image:loc>
      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups - “Understanding gender as a spectrum — and approaching your business endeavors with this in mind — will open new possibilities for all your customers and employees. A new gender reality has been unfolding and expanding rapidly, and businesses have a true opportunity to lead and grow rather than simply comply.”</image:title>
      <image:caption>Lisa Kenney, co-founder and CEO, Reimagine Gender</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/ea4ef965-1fb9-4b94-a8a6-e103ece182f3/Alok-vaid-menon.png</image:loc>
      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups - “When we create environments where people feel cared for, that inevitably makes people recommit to the organization and feel a deeper sense of belonging, which creates a more successful company. People can encounter people from different backgrounds [in the workplace] that they've never met before. We have far more in common than apart.”</image:title>
      <image:caption>Alok Vaid-Menon, activist; author, Beyond the Gender Binary</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/bc615709-9819-42f8-9ad5-55196545eb0a/Rebekah-pierce.png</image:loc>
      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups - “At the end of the day, understanding gender pronouns isn't just a matter of political correctness. Instead, it's about acknowledging and affirming the diverse range of gender identities that exist beyond what we see as traditional "gender" norms - and about making our colleagues feel as comfortable as possible so we can all enjoy working well together. Our language matters, so let's use it to make the workplace a better place for everyone.”</image:title>
      <image:caption>Rebekah Pierce, freelance writer, Gender Pronouns in the Workplace: What They Are and Why They Matter</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718920888598-ZIU7ZJ8UF3E0FUEKCEEJ/gender-pronouns.png</image:loc>
      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups - What are Gender Pronouns? Why Do They Matter?</image:title>
      <image:caption>What are Gender Pronouns? Why Do They Matter?</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718920888770-5596FUKCZ66X6O9H3F5X/shifting-in-gender-norms.png</image:loc>
      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups - Companies Can’t Ignore Shifting Gender Norms</image:title>
      <image:caption>Companies Can’t Ignore Shifting Gender Norms</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718920887921-IP8OTFWRSOO75MJ8UU1B/belonging.png</image:loc>
      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups - Belonging: The Science of Creating Connection and Bridging Divides</image:title>
      <image:caption>Belonging: The Science of Creating Connection and Bridging Divides</image:caption>
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    <image:image>
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      <image:title>THE WORDS - Respectfully Recovering From Pronoun Slip Ups - DOL Policies on Gender Identity: Rights and Responsibilities</image:title>
      <image:caption>DOL Policies on Gender Identity: Rights and Responsibilities</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kimberlykleimanlee.com/thewords/helping-a-disorganized-colleague-thrive</loc>
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    <priority>0.5</priority>
    <lastmod>2024-08-08</lastmod>
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      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive</image:title>
    </image:image>
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      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive</image:title>
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      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719013688317-ILGQL4LKX7WDRL19YPOE/Organization%2Bquote.png</image:loc>
      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/d341d1af-a0a8-4fe7-966c-40eb63f372c2/James+Clear.jpeg</image:loc>
      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive - "Making a choice that is 1% better or 1% worse seems insignificant in the moment, but over the span of moments that make up a lifetime these choices determine the difference between who you are and who you could be. Success is the product of daily habits—not once-in-a-lifetime transformations."</image:title>
      <image:caption>James Clear, author, Atomic Habits</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/03c6ae94-0a4b-41d2-9b48-f7e41f774826/Stephanie-Sarkis.jfif</image:loc>
      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive - “Chronic disorganization costs employers millions every year.  It causes stress not only for the person whose disorganization has become an albatross, but also for the people that work with them.”</image:title>
      <image:caption>Stephanie Sarkis, psychotherapist; author, Healing From Toxic Relationships</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/7803b167-8860-4b47-ab47-3683be2baba6/Kristi-Depaul.jfif</image:loc>
      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive - “Research shows that your odds of success increase dramatically when make your intentions known to someone perceived to have a higher status than yourself or someone whose opinion you value.”</image:title>
      <image:caption>Kristi DePaul, contributing editor, HBR</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:caption>How to Manage Someone Who Is Totally Disorganized</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719013995512-IUDBN50VVYYJB5G4YGSZ/The-Productivity-Project.png</image:loc>
      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive - The Productivity Project: Accomplishing More by Managing Your Time, Attention, and Energy</image:title>
      <image:caption>The Productivity Project: Accomplishing More by Managing Your Time, Attention, and Energy</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719013993663-UH56S2R0MEH9VR8SMQLF/Tips-for-productivuty.png</image:loc>
      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive - 11 Must-Know OUTLOOK Tips and Tricks For PRODUCTIVITY</image:title>
      <image:caption>11 Must-Know OUTLOOK Tips and Tricks For PRODUCTIVITY</image:caption>
    </image:image>
    <image:image>
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      <image:title>THE WORDS - Helping a Disorganized Colleague Thrive - Full Focus Planner</image:title>
      <image:caption>Full Focus Planner</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kimberlykleimanlee.com/thewords/coaching-a-perfectionist-forward</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-08-08</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb4aa928-589d-43cd-a57f-45bab2944349/At-a-loss-for-words.png</image:loc>
      <image:title>THE WORDS - Coaching a Perfectionist Forward - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
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    </image:image>
    <image:image>
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      <image:title>THE WORDS - Coaching a Perfectionist Forward</image:title>
    </image:image>
    <image:image>
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      <image:title>THE WORDS - Coaching a Perfectionist Forward</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Coaching a Perfectionist Forward - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719014378148-B284PKZHB64SXAUCPEFM/Progress-over-prefection.png</image:loc>
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      <image:title>THE WORDS - Coaching a Perfectionist Forward - “When you are a perfectionist, you are a bystander in your life because you are outsourcing your intuition and decision-making to those around you. Perfectionism is controlling your life instead of you.”</image:title>
      <image:caption>Vitale Buford Hardin, CEO, The Hardin Group; author, Addicted to Perfect; A Journey Out of the Grips of Adderall</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/94cdbdd5-06ac-460d-b2ff-2a5edbbe23e1/Greg%2BOrme.png</image:loc>
      <image:title>THE WORDS - Coaching a Perfectionist Forward - “Toxic perfectionism is like driving a car with your foot stomped on the accelerator and the brake simultaneously. Ironically, by avoiding mistakes at any cost, a toxic perfectionist makes it impossible to reach their lofty goals. It's a willingness to try and fail which delivers high performance, not a desire for constant perfection.”</image:title>
      <image:caption>Greg Orme, author, The Human Edge; contributing writer, Forbes</image:caption>
    </image:image>
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      <image:title>THE WORDS - Coaching a Perfectionist Forward - “Everybody is a perfectionist to some degree. It’s when it becomes an obsession that it’s a problem.”</image:title>
      <image:caption>Robert S. Kaplan, partner &amp; vice chair, Goldman Sachs, author What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>THE WORDS - Coaching a Perfectionist Forward - The Perfection Trap: Embracing the Power of Good Enough</image:title>
      <image:caption>The Perfection Trap: Embracing the Power of Good Enough</image:caption>
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      <image:title>THE WORDS - Coaching a Perfectionist Forward - How Perfectionism Can Hurt a Team</image:title>
      <image:caption>How Perfectionism Can Hurt a Team</image:caption>
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      <image:title>THE WORDS - Coaching a Perfectionist Forward - Excellence Over Perfection: Laying the foundations for successful execution</image:title>
      <image:caption>Excellence Over Perfection: Laying the foundations for successful execution</image:caption>
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      <image:title>THE WORDS - Coaching a Perfectionist Forward - How to Manage a Perfectionist</image:title>
      <image:caption>How to Manage a Perfectionist</image:caption>
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    <image:image>
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      <image:title>THE WORDS - From Top to Troubled: Reviving a Struggling Star Performer</image:title>
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      <image:title>THE WORDS - From Top to Troubled: Reviving a Struggling Star Performer</image:title>
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      <image:title>THE WORDS - From Top to Troubled: Reviving a Struggling Star Performer - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719014990365-P0NHDY6DMYXGST36KIXQ/feeling-understood.png</image:loc>
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      <image:title>THE WORDS - From Top to Troubled: Reviving a Struggling Star Performer - Performance Conversation Don’ts: Label the news you need to deliver as a “difficult conversation” in your mind; instead frame the discussion in a positive or neutral light. Bother writing a script for how you want the discussion to go; jot down notes if it helps, but be open and flexible. Ignore the other person’s point of view — ask your counterpart how he sees the problem and then look for overlaps between your perspectives.</image:title>
      <image:caption>Rebecca Knight, author, How to Handle Difficult Conversations at Work</image:caption>
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      <image:caption>Angela Connor, director, Inspire HQ; author, Avoiding the Poor Performance Conversation - What is the Real Impact?</image:caption>
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      <image:title>THE WORDS - From Top to Troubled: Reviving a Struggling Star Performer - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>THE WORDS - From Top to Troubled: Reviving a Struggling Star Performer - 42 Powerful Coaching Questions for Managers</image:title>
      <image:caption>42 Powerful Coaching Questions for Managers</image:caption>
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      <image:caption>Crucial Conversations: Tools for Talking When Stakes are High</image:caption>
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      <image:title>THE WORDS - From Top to Troubled: Reviving a Struggling Star Performer - The Words Flip Guide</image:title>
      <image:caption>The Words Flip Guide</image:caption>
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      <image:title>THE WORDS - From Top to Troubled: Reviving a Struggling Star Performer - Failure to Communicate: How Conversations Go Wrong and what You Can Do to Right them</image:title>
      <image:caption>Failure to Communicate: How Conversations Go Wrong and what You Can Do to Right them</image:caption>
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      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans</image:title>
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      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans</image:title>
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      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719015793384-VP3CCFANLR26KXUQYPSU/saying-no-is-a-skill.png</image:loc>
      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6bb1676d-7e7a-4ebf-a1e8-fd0ce3abb937/Paige-Cohen.jfif</image:loc>
      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans - “It took me a lot of trial and error to come to this, but gracefully turning people down has gotten me much farther than taking on non-promotable tasks for fear of disappointing others.”</image:title>
      <image:caption>Paige Cohen, senior editor, Harvard Business Review</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/635a6c31-0de2-43e2-8f33-a04f97e51598/Jiim%2BHarter.jfif</image:loc>
      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans - “The most simple step you can take to setting boundaries at work is to be anything but quiet. Speaking to your manager about what isn’t working and what your personal goals are can make all the difference. Try having those meaningful conversations often to set up a system of accountability. That builds some equity into the culture. That feels good for you, your well-being and it’s good for the company.”</image:title>
      <image:caption>Jim Harter, chief scientist, Workplace Management &amp; Wellbeing, Gallup</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719015921992-Y6T8YD3UPQ6XAUOMX1N0/acceptable-to-say-no-to-your-boss.png</image:loc>
      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans - Here’s when it’s acceptable to say no to your boss</image:title>
      <image:caption>Here’s when it’s acceptable to say no to your boss</image:caption>
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      <image:caption>Say the Thing: Boundary-Setting Scripts &amp; Phrases to Communicate Directly &amp; Speak Up with Kindness</image:caption>
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      <image:title>THE WORDS - The Art of Saying No: Preserving Your Personal Plans - Having the courage to say No</image:title>
      <image:caption>Having the courage to say No</image:caption>
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      <image:title>THE WORDS - How to Outsmart Burnout - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - How to Outsmart Burnout</image:title>
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      <image:title>THE WORDS - How to Outsmart Burnout</image:title>
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      <image:title>THE WORDS - How to Outsmart Burnout</image:title>
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      <image:title>THE WORDS - How to Outsmart Burnout - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719016310609-SZ1YI5BKRXS48THWIVQI/burnout.png</image:loc>
      <image:title>THE WORDS - How to Outsmart Burnout</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/98d9e055-1a5e-40fe-8939-c17f5b88f19b/Kathleen-Hogan.jfif</image:loc>
      <image:title>THE WORDS - How to Outsmart Burnout - “We all need to do better for our employees. What’s at stake if we don’t? Employee happiness, inspiration, retention—and ultimately, innovation. It’s impossible to create and innovate with a sapped internal battery. And as new challenges arise around the world, empowering the people tackling those challenges is more important than ever.”</image:title>
      <image:caption>Kathleen Hogan, EVP &amp; Chief People Officer, Microsoft</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/76bc1011-f4f2-4a66-92aa-67fa9e62d68a/Christina_Maslach.jfif</image:loc>
      <image:title>THE WORDS - How to Outsmart Burnout - “Let's really think out of the box and try and figure out how do we make a better, healthier environment in which people can thrive rather than get beaten down. And that does not require any sort of sign of burnout per se, before you do that. But that burnout really tells you more about what's going on in the workplace than what's going on in the individual.”</image:title>
      <image:caption>Christina Maslach, author The Truth About Burnout: How Organiations Cause Stress &amp; What to Do About It; creator, Maslach Burnout Inventory</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/7dc2250d-f1d0-49b6-bf9b-3b48ba702552/Adam-Grant.png</image:loc>
      <image:title>THE WORDS - How to Outsmart Burnout - “Every leader should take three simple steps to reduce or prevent burnout in their employees and themselves: lighten demand, provide more control, and create a supportive environment.”</image:title>
      <image:caption>Adam Grant, professor, Wharton School of the University of Pennsylvania; host, Work Life with Adam Grant</image:caption>
    </image:image>
    <image:image>
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      <image:title>THE WORDS - How to Outsmart Burnout - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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      <image:title>THE WORDS - How to Outsmart Burnout - Stressed, Sad, and Anxious: A Snapshot of the Global Workforce</image:title>
      <image:caption>Stressed, Sad, and Anxious: A Snapshot of the Global Workforce</image:caption>
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      <image:caption>Calm - Sleep, Meditate, Relax</image:caption>
    </image:image>
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      <image:title>THE WORDS - Finding Your Voice and Power in a New Role - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1719017066342-5H1NAB6W0NRTH9Q0GXOK/Oprah-courage.png</image:loc>
      <image:title>THE WORDS - Finding Your Voice and Power in a New Role</image:title>
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      <image:title>THE WORDS - Finding Your Voice and Power in a New Role - “Voice is integral in day-to-day business, whether it is a business meeting, a sales pitch, a speech to your staff – being able to use your voice in business means that you are more likely to have an impact in all settings of work life. It enables you to motivate (or demotivate), to inspire (or bore), and to convey purpose. It is crucial to the role of a leader.”</image:title>
      <image:caption>Claire Ebrey, director, On the Level</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1cde0185-5384-4ef1-a58a-70c97732e866/Daniel-Ames.jfif</image:loc>
      <image:title>THE WORDS - Finding Your Voice and Power in a New Role - “There’s a sweet spot for assertiveness. If you’re below the range, you’re not going to get your way. If you’re above it, you’re not getting along with others.”</image:title>
      <image:caption>Daniel Ames, professor, Columbia Business School; author, Pushing Up to a Point: Assertiveness and Effectiveness in Leadership and Interpersonal Dynamics</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/a73c4849-d077-4d10-bcaf-425c2d7ab015/Lauren-Zander.jfif</image:loc>
      <image:title>THE WORDS - Finding Your Voice and Power in a New Role - “The right amount of assertiveness, respect for others, and intelligence is what makes a great leader…Being shy is not a permanent condition. Assertiveness can be learned.”</image:title>
      <image:caption>Lauren Zander, CEO &amp; Founder, Handel Group</image:caption>
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    <image:image>
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      <image:title>THE WORDS - Finding Your Voice and Power in a New Role - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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      <image:caption>Influence Without Authority</image:caption>
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      <image:title>THE WORDS - Finding Your Voice and Power in a New Role - 10 Tips For Building A Stronger Executive Presence</image:title>
      <image:caption>10 Tips For Building A Stronger Executive Presence</image:caption>
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      <image:title>THE WORDS - Finding Your Voice and Power in a New Role - The likability dilemma for women leaders</image:title>
      <image:caption>The likability dilemma for women leaders</image:caption>
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    <lastmod>2024-08-08</lastmod>
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      <image:title>THE WORDS - Curbing Invasive Curiosity with Grace - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>THE WORDS - Curbing Invasive Curiosity with Grace - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718941319769-7BVRVJ4N2FH87ISI4FJR/mind-your-own-business.png</image:loc>
      <image:title>THE WORDS - Curbing Invasive Curiosity with Grace</image:title>
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    <image:image>
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      <image:title>THE WORDS - Curbing Invasive Curiosity with Grace - “When people attempt to butt into your personal life and you’d rather not talk about it, there are a few ways you can respond. First, there’s the polite deflection. For example, in response to a demand for information about your relative’s medical condition, you could say: “Oh, my mom is hanging in there, thanks for asking. Actually, I wanted to ask you about the plans for the product launch … ” Or: “It’s pretty complicated — I don’t want to get into the details, but she’s getting good care. Hey, while I’ve got you, can we go over talking points for Friday’s presentation?”</image:title>
      <image:caption>Alison Green, work advice columnist, Ask a Boss; author, Ask a Manager: How to Navigate Clueless Colleagues, Lunch-Stealing Bosses, and the Rest of Your Life at Work</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/49b69f8e-adad-477d-85b5-c914db5ed527/Gretchen-Rubin.png</image:loc>
      <image:title>THE WORDS - Curbing Invasive Curiosity with Grace - “One of my helpful mantras is “Mind my own business.” I remind myself I don’t know the whole story. It’s very easy to assume that I understand a situation and to form a judgment when in fact, I understand almost nothing about what’s happening.”</image:title>
      <image:caption>Gretchen Rubin, author, The Happiness Project; host, Happier with Gretchen Rubin podcast</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc183e74-0239-45e0-a23c-23504b4b9aca/Shahida-Arabi.jpg</image:loc>
      <image:title>THE WORDS - Curbing Invasive Curiosity with Grace - “When you notice someone does something toxic the first time, don’t wait for the second time before you address it or cut them off. Many survivors are used to the “wait and see” tactic which only leaves them vulnerable to a second attack. As your boundaries get stronger, the wait time gets shorter. You never have to justify your intuition.”</image:title>
      <image:caption>Shahida Arabi, author, The Highly Sensitive Person’s Guide to Dealing With Toxic People and Narcissists</image:caption>
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    <image:image>
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      <image:title>THE WORDS - Curbing Invasive Curiosity with Grace - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718941501252-Y84FU7EC6JFMEJRY2E83/how-to-set-personal-boundaries.png</image:loc>
      <image:title>THE WORDS - Curbing Invasive Curiosity with Grace - How To Set Personal Boundaries at Work</image:title>
      <image:caption>How To Set Personal Boundaries at Work</image:caption>
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    <image:image>
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      <image:title>THE WORDS - Curbing Invasive Curiosity with Grace - Unspoken Social Rules &amp;amp; Etiquette, (Un)common Sense, &amp;amp; How to Act (How to be More Likable and Charismatic)</image:title>
      <image:caption>Unspoken Social Rules &amp; Etiquette, (Un)common Sense, &amp; How to Act (How to be More Likable and Charismatic)</image:caption>
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      <image:title>THE WORDS - Curbing Invasive Curiosity with Grace - Snooping Coworkers- And What You Can Do About It</image:title>
      <image:caption>Snooping Coworkers- And What You Can Do About It</image:caption>
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  <url>
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    <lastmod>2024-08-08</lastmod>
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      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718940409219-4O7FYW9WVJ45FQNJIOKF/leadership-do-better.png</image:loc>
      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/08956f05-443c-40a3-9a84-73c7c976b374/Germany-Kent.png</image:loc>
      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor - “To say nothing is saying something. You must denounce things you are against or one might believe that you support things you really do not.”</image:title>
      <image:caption>Germany Kent, broadcast journalist; author, The Hope Handbook: The Search for Personal Growth</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/18f8d90a-8b45-4718-83c3-c9818086133b/Shanna-Tiayon.png</image:loc>
      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor - “We know from science that suppression of our emotions is actually harmful to our psychological wellbeing. For optimum wellbeing we should acknowledge and feel all the feelings that we encounter in our bodies. Can employees in your organization feel without consequence?”</image:title>
      <image:caption>Shanna B. Tiayon, PhD; founder, Yes Wellbeing Works, LLC</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/b3ef9d49-82d0-4dc9-a987-1a5ed300a302/Heather-Thompson-Day.png</image:loc>
      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor - “When I was 19 my boss said I should be a phone sex operator &amp; laughed. I said ‘I don’t get it’ He said ‘it’s a joke’ I said ‘explain it to me’ and that’s how I learned that once sexual harassers have to explain why their inappropriate jokes are funny, they stop laughing.”</image:title>
      <image:caption>Heather Thompson Day, author, I'll See You Tomorrow: Building Relational Resilience When You Want to Quit</image:caption>
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    <image:image>
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      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor - Inappropriate Jokes in the Workplace</image:title>
      <image:caption>Inappropriate Jokes in the Workplace</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718940657918-MOM8YPN2G1OQ6X0R614R/fearless-organization.png</image:loc>
      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor - The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth</image:title>
      <image:caption>The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718940657838-1VIUOA5ZXNEF5Z4U4TTI/users-guide-to-humor-at-work.png</image:loc>
      <image:title>THE WORDS - Beyond the Punchline: Confronting Disrespectful Humor - Sarcasm, Self-Deprecation, and Inside Jokes: A User’s Guide to Humor at Work</image:title>
      <image:caption>Sarcasm, Self-Deprecation, and Inside Jokes: A User’s Guide to Humor at Work</image:caption>
    </image:image>
  </url>
  <url>
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    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-08-08</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb4aa928-589d-43cd-a57f-45bab2944349/At-a-loss-for-words.png</image:loc>
      <image:title>THE WORDS - A Fight for the Floor (and Other Conference Room Sports…) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
      <image:title>THE WORDS - A Fight for the Floor (and Other Conference Room Sports…)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6f5c1017-9d25-42ac-a510-9bbd710df753/say-the-wrong-thing.png</image:loc>
      <image:title>THE WORDS - A Fight for the Floor (and Other Conference Room Sports…)</image:title>
    </image:image>
    <image:image>
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      <image:title>THE WORDS - A Fight for the Floor (and Other Conference Room Sports…)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - A Fight for the Floor (and Other Conference Room Sports…) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718939464582-COQH1PXR58Y39SEYLQ1D/leadership-never-interrupt.png</image:loc>
      <image:title>THE WORDS - A Fight for the Floor (and Other Conference Room Sports…)</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6968ef95-b93b-40fb-8190-be9ba48141a0/Sarah-Neville.jpg</image:loc>
      <image:title>THE WORDS - A Fight for the Floor (and Other Conference Room Sports…) - “It turns out that how we perceive an interruption varies based on a number of factors – and that not all interruptions are created equal. Can we address them, and regain the floor? Absolutely. But first, it helps to understand who interrupts and why.”</image:title>
      <image:caption>Sarah Neville, Director, Open Line How to Take Control When You’re Interrupted in Meetings</image:caption>
    </image:image>
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      <image:caption>Erika Anderson, author, Change from the Inside Out; co-founder, Proteus International</image:caption>
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      <image:caption>Dina Denham Smith, founder, Cognitas Coaching &amp; Consulting; contributor, HBR and Fast Company</image:caption>
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      <image:caption>Tracy Brower, sociologist; author, The Secrets to Happiness at Work</image:caption>
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      <image:caption>Caroline Hopper, Associate Director for the Aspen Institute’s Citizenship and American Identity Program</image:caption>
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      <image:caption>Kelly Dobbs Bunting, attorney, Greenberg Traurig in Philadelphia</image:caption>
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      <image:caption>Carol S. Dweck, Professor of Psychology, Stanford University; author, Mindset: The New Psychology of Success</image:caption>
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      <image:caption>Kealy Spring, owner &amp; coach, Spring Ahead Coaching</image:caption>
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      <image:title>THE WORDS - Navigating Merit Talks and the Disappointment that Follows - Make it stand out</image:title>
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      <image:title>THE WORDS - Navigating Merit Talks and the Disappointment that Follows</image:title>
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      <image:title>THE WORDS - Navigating Merit Talks and the Disappointment that Follows - “I have never met a leader or manager that enjoys discussing the annual pay review decisions with their team…As a people leader, it is possibly one of the most difficult discussions to have. This is often because the entire process of how pay reviews are calculated are unclear to most employees.”</image:title>
      <image:caption>Lee Nallalingham, speaker; author, The HR Handbook: A Practical guide to Employee Experience</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/9d205c2a-85b0-4e48-a651-8bb0626a1093/David-Turetsky.png</image:loc>
      <image:title>THE WORDS - Navigating Merit Talks and the Disappointment that Follows - “It's an emotional issue. What we get paid is directly related to our self-worth — our value.”</image:title>
      <image:caption>David Turetsky, Vice President of Consulting, salary.com</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/acafb95e-1972-4b1d-b920-ec69de8f2e8e/Jaya-Bhateja.png</image:loc>
      <image:title>THE WORDS - Navigating Merit Talks and the Disappointment that Follows - “Empathetic leadership has the power to spark performance, and listening as a tool can be leveraged to generate more ideas to support and create shifts.”</image:title>
      <image:caption>Jaya Bhateja, founder &amp; executive coach, Abhyudaya Consulting Services</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>THE WORDS - Navigating Merit Talks and the Disappointment that Follows - Why Do Corporate Pay Practices Feel So Broken? They Kind Of Are.</image:title>
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      <image:caption>How to Prepare Managers to Talk About Pay</image:caption>
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      <image:title>THE WORDS - Navigating Accountability from Below - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>THE WORDS - Navigating Accountability from Below - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718935633035-DOX7BXGS3FG67TUZYF2M/accountability-leadership.png</image:loc>
      <image:title>THE WORDS - Navigating Accountability from Below</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6447f7c1-fe74-49f5-ae74-35265b6b700f/Vince-Molinaro.png</image:loc>
      <image:title>THE WORDS - Navigating Accountability from Below - "In the years I've been thinking and talking about leadership, I've come to realize that the desperate need for accountable leaders is the fundamental challenge organizations are facing today.”</image:title>
      <image:caption>Vince Molinaro, Author, Accountable Leaders; The Leadership Contract</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/8f1b4fcf-7141-41ed-80e6-c98bb8d8ad5c/Padmasree-Warrior.png</image:loc>
      <image:title>THE WORDS - Navigating Accountability from Below - "Effective leadership demands courage: the courage to speak up and address difficult issues, even with superiors."</image:title>
      <image:caption>Padmasree Warrior, Business &amp; Technology Executive; former Chief Technology Officer, Cisco</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/7dc2250d-f1d0-49b6-bf9b-3b48ba702552/Adam-Grant.png</image:loc>
      <image:title>THE WORDS - Navigating Accountability from Below - “Strong leaders engage their critics and make themselves stronger. Weak leaders silence their critics and make themselves weaker. This reaction isn’t limited to people in power. Although we might be on board with the principle, in practice we often miss out on the value of a challenge network.”</image:title>
      <image:caption>Adam Grant, Author, Think Again: The Power of Knowing What you Don’t Know</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - Navigating Accountability from Below - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>THE WORDS - Navigating Accountability from Below - The 5 Rules Followed By Accountable Leaders</image:title>
      <image:caption>The 5 Rules Followed By Accountable Leaders</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718935968735-ZD7PXTO6VR2IBEOH5KKC/dare-to-lead.png</image:loc>
      <image:title>THE WORDS - Navigating Accountability from Below - Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.</image:title>
      <image:caption>Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718935969458-E3HQINPTT226EWV07RR7/leadership-accountability.png</image:loc>
      <image:title>THE WORDS - Navigating Accountability from Below - Leadership accountability: How to imbibe it in your company culture</image:title>
      <image:caption>Leadership accountability: How to imbibe it in your company culture</image:caption>
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    <lastmod>2024-08-08</lastmod>
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      <image:title>THE WORDS - Manage an About-to-Miss Deadline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
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    <image:image>
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      <image:title>THE WORDS - Manage an About-to-Miss Deadline</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Manage an About-to-Miss Deadline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718934654861-Q7XTPO3M7YNDOO8JHT88/honesty.jpg</image:loc>
      <image:title>THE WORDS - Manage an About-to-Miss Deadline</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/220d3d7a-e934-4d08-9c51-96c4b52750f0/Debby-Carreau.png</image:loc>
      <image:title>THE WORDS - Manage an About-to-Miss Deadline - “If there’s a way to fix your mistake, do it immediately. Then, let your boss know what happened and apologize. Depending on how big or small the mistake was, you can do it via email or in person…you might say: “I know I already missed the deadline, but I can stay late today to finish things up.” If you truly can’t think of a solution, just be honest: “I want to rectify the situation, but I’m not sure how. What can I do to make things better?”</image:title>
      <image:caption>Debby Carreau, founder, Inspired HR; author, Mentor Myth: How to Take Control of Your Own Success</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/7154bfc5-4f36-4a7d-bbc6-bc58d9bba61c/Adrian-Granzella-Larssen.png</image:loc>
      <image:title>THE WORDS - Manage an About-to-Miss Deadline - “There’s nothing more infuriating (not to mention unprofessional) than, ‘Oops, I missed today’s deadline. Can I turn it in next week?’ You should try to give as much notice as possible if you think you’re going to be delivering something late. In fact, most people will be perfectly happy to extend a deadline when given a good reason. Well in advance.”</image:title>
      <image:caption>Adrian Granzella Larssen, founder, Society; author, Your Year Off</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/9445c223-1ee8-450f-8c59-c0de558176bd/Martin+Luenendonk.png</image:loc>
      <image:title>THE WORDS - Manage an About-to-Miss Deadline - “In the course of your professional life, it is inevitable that you will miss a deadline at some point. A missed deadline should not be a source of panic. If handled gracefully, you can turn a missed deadline into an opportunity to showcase your professionalism.”</image:title>
      <image:caption>Martin Luenendonk, co-founder, founderjar.com, cleverism.com</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/dc01b0b5-bb20-46e7-b8cf-9ad624d0a11b/Beyond-words.png</image:loc>
      <image:title>THE WORDS - Manage an About-to-Miss Deadline - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718934945711-RDUGIUS9HSU8SNHXGCKC/the-deadline-effect.png</image:loc>
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      <image:caption>The Deadline Effect: How to Work Like It's the Last Minute―Before the Last Minute</image:caption>
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      <image:caption>Own your mistakes</image:caption>
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      <image:title>THE WORDS - Manage an About-to-Miss Deadline - Improve Your Productivity With the Power of Deadlines</image:title>
      <image:caption>Improve Your Productivity With the Power of Deadlines</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb4aa928-589d-43cd-a57f-45bab2944349/At-a-loss-for-words.png</image:loc>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>THE WORDS - A Few Timely Words for an Employee Who is Habitually Late - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/1718916898771-I30V6TW50D9EEI5C0VQU/better-early-than-late.png</image:loc>
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      <image:title>THE WORDS - A Few Timely Words for an Employee Who is Habitually Late</image:title>
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      <image:title>THE WORDS - A Few Timely Words for an Employee Who is Habitually Late - “There is no stronger motivation for employees than an underst anding that their work matters and is relevant to someone or something other than a financial statement.”</image:title>
      <image:caption>Lisa Lai, Business Advisor, Coach, Author and Speaker; Motivating Employees Is Not About Carrots or Sticks, HBR, 2017</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/3aa99d9d-2b7d-4c69-bfee-708a2f135ef7/daniel-pink.png</image:loc>
      <image:title>THE WORDS - A Few Timely Words for an Employee Who is Habitually Late - “Asking “Why?” can lead to understanding. Asking “Why not?” can lead to breakthroughs.”</image:title>
      <image:caption>Daniel Pink, author, Drive: The Surprising Truth About What Motivates Us, A Whole New Mind: Why Right Brainers will Rule the World</image:caption>
    </image:image>
    <image:image>
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      <image:title>THE WORDS - A Few Timely Words for an Employee Who is Habitually Late - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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    <loc>https://www.kimberlykleimanlee.com/thewords/helping-negative-coworker-flip-the-script</loc>
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      <image:title>THE WORDS - Helping Negative Coworkers “Flip their Script” - “Negative people often gravitate toward others who react strongly–people who easily offer compassion or get outraged or offended. I suspect this gives them a little light in the darkness of their inner world–a sense that they’re not floating alone in their own anger or sadness.  People remember and learn from what you do more than what you say. If you feed into the situation with emotions, you’ll teach them they can depend on you for a reaction.” </image:title>
      <image:caption>Lori Deschene, Founder of Tiny Buddha, author, Tiny Buddha’s Gratitude Journal</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/4f37b83c-bcd8-4f70-a3f7-f568820baa4e/Catherine-Beard.jpg</image:loc>
      <image:title>THE WORDS - Helping Negative Coworkers “Flip their Script” - “Don’t blame, assume, or attack them. Telling people they should ‘stop being so negative’ usually doesn’t go well. Show this person the compassion and empathy you want them to show you. Just don’t let them walk all over you.”  </image:title>
      <image:caption>Catherine Beard, creator of The Blissful Mind</image:caption>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/6a22a9c7-aef2-4a8a-aeeb-96c9991722ef/Kristi-Hedges.jpeg</image:loc>
      <image:title>THE WORDS - Helping Negative Coworkers “Flip their Script” - “Positivity within your team starts with you. Take a good hard look at your own behavior. Are you prone to be skeptical of team members’ input and ideas? Do you show frustration at the larger bureaucracy? Do you make knee-jerk negative comments from time to time? If you find yourself being negative, then you are likely setting a poor model of behavior for the rest of your team. If the boss likes to complain, it’s a green light for everyone else to do the same.”</image:title>
      <image:caption>Kristi Hedges, author, The Inspiration Code, The Power of Presence</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>THE WORDS - When Deliverables Miss the Mark - “Few managers are comfortable giving their employees feedback, but frank conversations are critical for employees’ growth and engagement…feedback is a manager's best tool, but it’s only effective when it’s delivered properly.”</image:title>
      <image:caption>Ashira Prossack, Communication Coach, Speaker, Trainer, Contributor to Forbes</image:caption>
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      <image:title>THE WORDS - When Deliverables Miss the Mark - “Appropriate feedback contributes significantly to developing learners’ competence and confidence at all stages of their professional careers; it helps them think about the gap between actual and desired performance and identify ways to narrow the gap and improve.”</image:title>
      <image:caption>Dr. Georgia Hardavella, Pulmonologist, Member of European Board of Accreditation in Pneumology’s (EBAP) Board</image:caption>
    </image:image>
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      <image:title>THE WORDS - When Deliverables Miss the Mark - “Feedback if not done well can have a detrimental impact on performance. If you’re going to do it, do it well.”</image:title>
      <image:caption>Stephane Brutus, Ph.D., Dean of Telfer School of Management at the University of Ottawa</image:caption>
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    <image:image>
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      <image:title>THE WORDS - When Deliverables Miss the Mark - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>THE WORDS - When Deliverables Miss the Mark - Thanks for the Feedback</image:title>
      <image:caption>Thanks for the Feedback</image:caption>
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      <image:caption>Radical Candor</image:caption>
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      <image:title>THE WORDS - When Deliverables Miss the Mark - LeeAnn Renninger Ted Talk</image:title>
      <image:caption>The secret to giving great feedback | The Way We Work</image:caption>
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      <image:title>THE WORDS - When Deliverables Miss the Mark - Giving Effective Feedback</image:title>
      <image:caption>Giving Effective Feedback</image:caption>
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    <lastmod>2024-08-08</lastmod>
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      <image:title>THE WORDS - Get Deadlines Back on Track - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/976c95c3-bc94-457e-985b-8b16d84c7ce2/Say-nothing.png</image:loc>
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      <image:title>THE WORDS - Get Deadlines Back on Track</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/0403d7f9-a225-4ae2-9806-5301821c1a7f/Words-from-the-wise.png</image:loc>
      <image:title>THE WORDS - Get Deadlines Back on Track - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb320f1e-534a-420d-a0ba-25533f0f1651/accountability.png</image:loc>
      <image:title>THE WORDS - Get Deadlines Back on Track - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/3649b48c-fb76-4e6c-963c-4688b74ddc01/Jason-Richmond.jpg</image:loc>
      <image:title>THE WORDS - Get Deadlines Back on Track - “If you don’t hold employees accountable you create a culture of mediocrity.”</image:title>
      <image:caption>Jason Richmond, Founder &amp; Chief Culture Officer of Ideal Outcomes, Inc.; Forbes Contributor</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/cb0ad173-b6fc-4076-acbc-6e33b5b557ce/Jane-Dutton.jpg</image:loc>
      <image:title>THE WORDS - Get Deadlines Back on Track - “Being compassionate doesn’t mean you have to lower your standards….People’s response to compassion is not just a nice thing to do – it’s critical to performance.”</image:title>
      <image:caption>Jane Dutton, Professor at University of Michigan’s Ross School of Business; Coauthor, Awakening Compassion at Work</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f638dc78e036c4cde5c4b3b/e047dfce-4d83-4840-8380-c3b1afee1913/Sylvia-Melena.jpeg</image:loc>
      <image:title>THE WORDS - Get Deadlines Back on Track - “Effective leaders provide the right amount of support and accountability based on each situation. When performance isn’t quite up to par, they don’t look for a person to blame, but rather seek to uncover the underlying causes and to provide the support necessary for success.”</image:title>
      <image:caption>Sylvia Melena, Founder &amp; CEO, Melena Consulting Group; Author, Supportive Accountability</image:caption>
    </image:image>
    <image:image>
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